Shipping Policy

Processing Times

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In the case of significant delays, we will contact you via email.

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Shipping Times & Methods

We partner with reliable carriers and suppliers to bring you the best value and service. Our standard shipping delivery window is:

• Estimated Delivery Time: 7–14 business days

Please note that delivery times may vary depending on your location and factors such as customs clearance, shipping carrier delays, or weather conditions.

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Shipping Confirmation & Tracking

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24–72 hours.

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International Shipping

We currently offer shipping to a wide range of countries. Shipping times for international orders may vary based on destination and customs processes. Any duties, taxes, or customs fees incurred are the responsibility of the customer.

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Lost or Stolen Packages

Nivaro is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.